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Friendly Persuasion: Dynamic Telephone Sales Training and Techniques for the 21st Century
Product Details
- Paperback: 220 pages
- Publisher: DCD Publishing; 2nd Rev edition (October 1, 1997)
- Language: English
- ISBN: 0966043618
- Product Dimensions: 8.4 x 5.5 x 0.5 inches
- Shipping Weight: 8.5 ounces.
- Amazon.com Sales Rank: #544,501
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Editorial Reviews
Synopsis
This book teaches telephone sales training and communications for anyone who uses the telephone. Chapters include Closing the Sales; Selling Benefits; Asking Questions; and Maintaining Direction of the Call.
From the Author
This is an excellent tool for those who sell using the phone
"Friendly Persuasion" is a new book published by DCD Publishing. It is designed for any person who sells and communicates utilizing the telephone. If you are a sales rep, a call center representative, or a student of sales, marketing or / and communications, than this book will increase your skills, provide you with hundreds of new techniques, and is a perfect companion piece for your library.
Customer Reviews
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Fantastic Book!!!, May 8, 1999
Reviewer: A reader
I am in the telemarketing industry and have read this book twice! It provides easy to read, easy to follow, step-by-step methods for sucessfully selling anything over the telephone! |
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